# Support Desk ### Submit Queries From [**Profile Page**](https://codecanyon.net/user/hyvikk) ### **OR** ### **Mail Us @** [**support@hyvikk.com**](mailto:support@hyvikk.com) **---------------------------------------------------------------------------------------------** ### ✅ Support for this Item Includes * Responding to questions or problems regarding the item and its features * Fixing bugs and reported issues * Providing updates to ensure compatibility with new software versions ### ❌Item Support Does Not Include * Customization services * Support for third party **Themes, Libraries, Packages & Softwares** ### ⚠ Before Seeking Support, Please... * Make sure your question is a valid Product Issue and not a customization request. * Make sure you have read the documentation thoroughly and any related video guides before asking support on how to accomplish a task. * If you have customized the Product and now have an issue, back-track to make sure you didn't make a mistake. If you have made changes and can't find the issue, please provide it with your changelog. * Almost 80% of the time we find that the solution to people's issues can be solved with a simple "Google Search". You might want to try that before seeking support. You might be able to fix the issue yourself much quicker than we can respond to your request. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://fleetmulti.hyvikk.space/help-and-support/support-desk.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.